Innovative, data-driven solutions to reduce the costs of conflict.

Dr. Raines is a Professor of Conflict Management at Kennesaw State University and the Editor-in-Chief of Conflict Resolution Quarterly. She owns Collaboration & ADR Services, LLC, through which she offers Conflict Management training and intervention services.

Within Georgia, Dr. Raines offers mediation and alternative dispute resolution services for the following counties: Cobb, Bartow, DeKalb, Fulton, Douglas, Haralson, Gordon, Polk, Cherokee, Gwinnett, Floyd, and others.

Dr. Raines is a member of the Association for Conflict Resolution and the Academy of Management, Conflict Management section.

http://www.acrnet.org

http://division.aomonline.org/cm

Harnessing the power of change. Minimizing the costs of conflict.

Local contacts, global experience.

ADR Training

Dr. Raines trains civil and domestic relations mediators, offers continuing legal education, and conflict management training nationwide. She is an approved mediation trainer by the Georgia Office of Dispute Resolution and Cobb County.

Business Consulting

Performance coaching, Needs Assessments, Training, Dispute Systems Design.

Mediation Services

Dr. Raines has mediated more than 10,000 court-connected and private disputes including: Divorce, custody, child support, marital mediation, special education mediation, environmental, accident-injury, & more.

• Mediation for Court and Private Disputes
  
• Executive & Performance Coaching
  
• Meeting Facilitation
  
• Strategic Planning
  
• Conflict Intervention in Organizations
  
• Organizational Analysis & Systems Design
  
• Intercultural Communication & Conflict Resolution
  
• Managerial Training
  
• Arbitration for Education & Environmental Disputes
  
• Customer Service Communication Skills Training
  

Featured Services

Susan Raines, Ph.D.

MEDIATION, COLLABORATION & TRAINING SERVICES